Frequently Asked Questions
v1.0
Algotradium is a comprehensive trading strategy lab where users can design strategies using no‑code indicator forms or Python code, backtest them on different assets, fine‑tune parameters, generate automated signals, and buy/sell strategies in the marketplace.
No. All features — including strategy builder, backtesting, paper trading, and marketplace browsing — are available for free with some minor limitation you can find in our upgrade tab in the application. The only paid features are signal generator bots, which require a Basic or Pro subscription. Subscriptions are optional. Detailed feature comparisons are displayed on the upgrade tab. Non‑refundable
Open strategies give you full access to the setup and/or code — you can view, edit, and modify them. Locked strategies hide the underlying code; you cannot view or edit them. Locked strategies are beneficial for Basic/Pro subscribers who want to run a signal generator bot. See /learn for details.
Generally no. Marketplace purchases are non‑refundable. The only exception is if a strategy contains a material error or misrepresentation attributable to our Platform's fault (e.g., incorrect listing information posted by us). In that case, submit a support ticket and we will investigate. See Terms of Service Section 4.5
Your remaining days on the Basic plan do not carry over or get credited toward your Pro subscription. Upon upgrading, your new Pro term begins immediately, and any unused time on your previous plan is forfeited.
Yes. Users retain ownership of their intellectual property. By listing a strategy, you grant the Platform a license to display and deliver it to purchasers. You must accurately represent your strategy (open/locked status, functionality, parameters) and agree to the Platform's commission/fee structure. You should also provide enough backtest results for a listed strategy so that users can see the strategy performance in detail. Just note that listing strategies in the store is a Pro feature for some algotraders with proven skills. You should submit a ticket asking to be a seller on the platfom.
We accept major cryptocurrencies including BTC, ETH, USDT, and others. The available coins are displayed during checkout. All payments are processed through NOWPayments, a secure crypto gateway.
No. All subscription payments are final and non‑refundable. By purchasing a subscription, you acknowledge that you have had ample opportunity to test all free features and have read the learn page thoroughly.
If you believe a marketplace purchase contains a material error due to our Platform's fault, submit a support ticket detailing the error. We will investigate and, if verified, process a refund in the original cryptocurrency. Refund decisions are at our sole discretion
Paper trading is a simulation environment that mirrors live market conditions without real financial risk. It is free for all users. Results achieved in paper trading do not guarantee similar results in live trading.
Signal generator bots are available to Basic and Pro subscribers. They generate buy/sell signals based on configured strategies and deliver notifications via Telegram. Signals are algorithmic created based on your setup in specific built strategy and may contain errors or delays — you should not rely exclusively on them.
Yes. The strategy builder supports both no‑code indicator forms and Python code. You can write custom scripts and backtest them on historical data. Some usefull indicator libraries like Pandas-ta is already iported and you can use its indicators in the code. You can also define your custom indicators ans entry/exit conditions. Switch seamlessly between modes
You retain ownership of strategies you create. For open strategies you list on the marketplace, you grant the Platform a license to display and deliver them. Locked strategies are protected — you agree not to reverse engineer or extract their code.
No. Nothing on the Platform constitutes financial, investment, legal, or tax advice. All trading involves substantial risk of loss. Past performance does not guarantee future results. You are solely responsible for your trading decisions.
We reserve the right to suspend or terminate accounts at our sole discretion. Upon termination, your right to use the Platform ceases immediately. No refunds will be issued for terminated accounts except as provided in Section 4.5 of the Terms of Service .
The complete Terms of Service are available on our website. They cover account registration, subscriptions, refunds, marketplace rules, intellectual property, liability, and dispute resolution.
Still have questions? Visit the learn page in the app for detailed documentation or contact support through the Platform.
All features except signal generator bots have free access. Trade responsibly.